Skip to main content

Frequently Asked Questions

Frequently Asked Questions

Welcome to Grande Club Apartments in Duluth, Georgia, where comfort meets convenience in the heart of the Atlanta metropolitan area. We offer spacious one-, two-, and three-bedroom apartments designed to cater to your lifestyle needs.

While our apartments do not have private yards, each home features a spacious private balcony with a storage closet, providing extra space for your belongings and outdoor essentials.

Our friendly on-site leasing team is available Monday through Saturday to provide personalized tours, answer all your questions, and help you get acquainted with your new community. Schedule a tour online or give us a call today – we look forward to meeting you!

Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.

Applicants must provide proof of income, such as tax returns, bank statements for the past 3 months, or pay stubs. Our leasing team is available to assist with any questions.

Applicants must demonstrate a gross monthly income of at least 3 times the rent.

No. Subleasing is not permitted.

Yes. Renter's insurance is required.

Residents will receive a renewal notice 72-90 days prior to the lease ending. Residents can access the resident portal to review renewal options, make their selection, and sign lease documents electronically, or stop by the office to receive help if needed.

No. We do not offer affordable housing at this time.

Yes, application fees are $75 per applicant 18 or older who would be residing in the home, along with a $200 administrative fee per home. We don't require a traditional security deposit; however, residents who opt out of the standard two-month refundable deposit are required to enroll in the LeaseLock Deposit Waiver Program, which adds a non-refundable monthly fee of $21. Move-in charges are prorated based on moving dates.

While we do not provide move-in assistance services, our team is happy to offer recommendations or guidance where possible.

To break your lease, we require a 60-day written notice from all leaseholders, which you are responsible for paying through, and a lease-break fee that is equal to 2 months of rent. You would also be required to repay any move-in concessions (if one was applied) and forfeit any deposit that may be on file for the home.

Residents are required to provide a 60-day written notice. The required 60-day notice period does not start until all leaseholders have submitted the written notice to vacate.

Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities at the time of move-out, fully vacating and cleaning the apartment, and returning all keys and gate cards to the office. Any items not turned in or left in the home or property from the move-out can result in charges.

If you have a security deposit, refunds are processed within 30 days after move-out, in accordance with your lease and state guidelines.

If an applicant opts for the refundable deposit instead of the LeaseLock program, the deposit amount would be equal to 2 months of rent for the home and must be paid in certified funds prior to the move-in date.

Water, sewer, and trash are billed through a RUBS system, and charges will appear on your rent ledger 30 to 60 days after move-in to be paid with rent each month moving forward.  Electric, cable, and internet services must be established and paid directly by the resident.

All homes are wired for Xfinity services.

All rent is paid online through the BILT Rewards portal. You can make one-time payments or set up recurring payments for your convenience with your debit/credit card or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.

Additional flat rate community fees include $21 LeaseLock, $5 pest control, $4 billing fee, and $25 monthly pet rent (if applicable).

Complimentary parking is available for residents. Spaces are not assigned and are offered on a first-come, first-served basis. 

If available, residents can rent a detached garage on site for $135 a month. There are no additional fees for standard parking in the community.

Guests are welcome to visit residents. However, overnight guests must comply with community policies and may not stay for extended periods without prior approval from management or being added to the lease agreement.

No. We do not offer EV charging stations on-site at this time.

We are a pet-friendly community and offer an on-site dog park, along with multiple pet stations conveniently located throughout the property to help residents clean up after their pets. All pets must be registered through our Pet Screening process prior to move-in, and breed restrictions apply.

Yes. We require all residents to complete their profile for their pet through Pet Screening prior to move-in, along with paying a one-time non-refundable pet fee of $250 for one pet, up to $500 for two pets maximum, along with $30 pet rent per pet each month.

Breed and weight restrictions apply. For additional details on our pet policy, please contact our office.

Grande Club features an on-site dog park, along with multiple pet stations conveniently located throughout the property to help residents clean up after their pets.

Our community offers a thoughtfully curated selection of amenities designed to elevate your everyday living experience. Enjoy features such as: a resort-style swimming pool with sundeck, 24-hour fitness center, sports court, dog park, playground, and car care center.

Each apartment home is designed with features that support a comfortable and elevated living experience. Features may include open-concept layouts, energy-efficient appliances, walk-in closets, and in-home laundry. For a full list of in-home features, please visit: https://www.grandeclubapartments.com/amenities

Our apartment homes feature an in-unit washer and dryer. Units will be a stackable or full-size set depending on the floor plan.

No. There is no designated bike storage.

Yes. All homes are wired for internet access.

Packages are delivered to our Amazon Hub conveniently located beside the mail center for the community. Depending on the size of the package or the resident's request, packages may be delivered by the companies to the apartment door.

Yes. We have virtual tours of our 2-bed, 2-bath floor plan, office entrance, and fitness center on our website. Explore the community through our Virtual Tour page: https://www.grandeclubapartments.com/virtualtour

No. Furnished homes are not available.

Located just minutes from downtown Atlanta, Gwinnett Place Mall, and local parks. Grande Club Apartments provides the perfect blend of suburban tranquility and urban excitement. For additional local highlights, please visit: https://www.grandeclubapartments.com/mapsanddirections

We are conveniently located near a variety of restaurants, shops, fitness centers, and grocery stores, providing residents with easy access to dining, shopping, and everyday essentials just moments from the community.  For additional local highlights, please visit: https://www.grandeclubapartments.com/mapsanddirections

Schools associated with the property are the following: Corley Elementary School, Sweetwater Middle School, and Berkmar High School.

Creating a sense of community is important to our team! We host monthly resident events to enhance the community experience.

Yes. Quiet hours are observed daily from 10 pm to 6 am in accordance with local noise ordinances.

During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our answering service for our courtesy officer to address.

Smoking is prohibited inside all apartments and/or patios, in common areas, and within 25 feet of any combustible materials or shrubbery. 

Maintenance requests can be submitted online through the resident portal or by calling or visiting the office during business hours.  To report maintenance emergencies, call the leasing office and follow the prompts. 24-hour emergency maintenance is on-call to assist you.

Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7. Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.

Didn't find an answer?

Our team is always ready to answer your questions.